Satisfaction with your order is our top priority. When you do need to return a product, our streamlined process has never been easier. Please call TOLL FREE +1-833-583-5253 and select Option 3 “Warranty” or email productsupportinfo@textron.com or log on to https://www.jacobsendealer.com/ for further information.

 

Requirements for Your Return

 

A return request must be submitted within 30 days of delivery. Requests received after 30 days of delivery will not be accepted.

All products must be returned in uninstalled, like-new condition and placed in the original packaging.

Shipping fees will not be refunded.

The following categories of goods are not eligible for return, unless the wrong product was shipped in error or the product was damaged in shipment: Batteries, Body Components, Bulk Items, Decals/Logos/Adhesives, Discontinued/Replaced by items, Electrical parts, Hardware, Literature, Lubricants, Non-stock items, Paints & Cleaners, Sale items, and Tires & Wheels.

Refunds will be issued in the original form of payment.

A 20% restocking fee may be applied and will be determined on a case-by-case basis.

For products subject to warranty, there is a 90-day warranty from the date you receive the product(s). Warranty claims will be evaluated with the submission of your return request.